Privacy Policy

We collect information you provide directly, information created by your use of the Platform, and limited technical information.

• Account data: name, email address, phone number, password credentials and workspace role.
• Profile data: company details for Brands; display name, bio, country, currency and social handles for Creators.
• Campaign data: briefs, budgets, deliverables, messages, proofs of delivery and reviews.

We use personal data to operate the marketplace and to keep it safe.

• To create and manage accounts and workspaces.
• To match Brands with Creators, process campaigns and deliver notifications.
• To hold, release and reconcile escrow funds and creator payouts.
• To verify identity, prevent fraud, and comply with legal and regulatory obligations.
• To improve the Platform and provide support.

To pay Creators we collect bank account details and run account-name resolution with our payment partners. Identity verification may involve a government-issued document and a selfie.

Bank and identity data is used solely for verification and payouts. It is never shown publicly and is not sold. Card payments are processed by our payment partners; we do not store full card numbers.

We use strictly necessary cookies to keep you signed in and to secure the Platform.

We may use privacy-respecting analytics to understand aggregate usage. You can control cookies through your browser settings, though disabling essential cookies may prevent you from signing in.

We do not sell your personal data. We share it only as needed to run the Platform:

• With the other party to a campaign, to the extent needed to perform the work.
• With payment, banking and identity-verification partners that process payouts and checks.
• With service providers that host, email or support the Platform, under appropriate confidentiality terms.
• Where required by law, regulation or valid legal process.

We keep personal data for as long as your account is active and for a reasonable period afterwards to meet legal, tax, accounting and dispute-resolution requirements. Where data is no longer needed, we delete or anonymise it.

We use encryption in transit, access controls and least-privilege practices to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal data, and to object to certain processing.

Many details can be updated directly from your dashboard settings. For other requests, contact us from your dashboard under Support.

Our service providers may process data in countries other than your own. Where we transfer personal data internationally, we take steps to ensure it remains protected consistent with this policy.

The Platform is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

We may update this Privacy Policy from time to time. Material changes will be notified through the Platform before they take effect.

For privacy questions or requests, contact us from your dashboard under Support.